Answers to Questions About Orders and Refund Policy
Frequently Asked Questions
Please be assured that your items will ship at the earliest and most appropriate time based on availability and perishability. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS), FedEx, or SpeeDee. Most of these carriers cannot deliver to a P.O. Box, so please provide a physical address. If you are trying to estimate when a package will be delivered, please note the following: Credit Card authorization and verification must be received prior to processing. Most carrier deliveries occur Monday through Friday, excluding holidays. We are currently delivering only to the continental United States.
Click on our "Contact Us" tab and submit your question and detailed information about what it is you are looking for. A representative will answer, hopefully the same day, but almost assuredly within three days.
You will receive the exact product shown in the photograph attached to the item you are purchasing, not a substitute from inventory. All sales are final.